Support
Questions about the ELLE law firm software?
We are here for you
Whether you have a specific question about how to use ELLE Legal Tech software or would like general information about the possibilities of Artificial Intelligence for law firms: we are here for you. On our help portal you will find all the information you need to use our law firm software safely and intuitively. If you are already an ELLE customer, you can download all instructions and documents directly. If you are not yet a customer and are interested in the topic of Legal Tech software, we will be happy to provide you with the material on request. Simply leave your contact details.
Standard
Our Standard support plan covers support during standard business hours on working days. You can reach us through email and phone during this time.
Extended
For businesses that require additional support coverage outside of standard business hours, our Extended support plan is perfect. This plan includes email and phone support during extended hours, ensuring that you receive the necessary support you need throughout the day.
Premium
For businesses that require around-the-clock support, we offer our Premium support plan. This plan includes 24/7 email and phone support to ensure that you always have access to our support team whenever you need it.
Active support
In addition to our support plans, we offer an innovative active support approach. This approach provides specific online training and customized training driven by AI. Our active support approach is designed to help you optimize the performance of ELLE and improve your overall experience.
Contact us
At ELLE, we are committed to provide our customers with the best possible support. Contact us today to learn more about our support plans and how we can help you optimize your legal sector software.